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About: There’s nothing new about patient-centered communication. With an ever-more complex healthcare system offering a wide array of sophisticated treatment options, today’s healthcare environment makes patient education and communication simultaneously more important than ever. In this new white paper from Krames StayWell, you’ll learn about the new Joint Commission standards, the challenges they present, and how to overcome them, with feedback from various caregivers, patient education experts, and the Joint Commission themselves. You’ll also learn about ways other organizations are meeting the standards, best practices for creating effective teaching aids, and how to train your staff on better communication practices.